Mugesh Kannan M

Entry-Level Security Engineer | SOC & Infrastructure Security Support

Chennai, India | +91 8838153935 | mugeshmurugan084@gmail.com

Professional Summary

Entry-level Security Engineer candidate with 4 years of hands-on IT infrastructure, data center, endpoint, identity, and network support experience. Strong foundation in Active Directory, Entra ID, Microsoft Intune, BitLocker recovery, Fortigate Firewall, Cisco Meraki, Linux/Windows server support, monitoring tools, patch management, backup and recovery, and ITSM incident handling. Seeking SOC or Security Engineer roles where infrastructure operations experience can support security monitoring, alert triage, access control, endpoint security, vulnerability remediation, and incident response workflows.

Security & Technical Skills

Security Operations: Alert monitoring, ticket triage, incident response support, SLA-based escalation, documentation
Identity and Access: Active Directory, Entra ID, user management, password reset, access control, policy enforcement
Endpoint Security: Microsoft Intune, BitLocker encryption and recovery, endpoint security updates, remote support
Network Security: Fortigate Firewall, Cisco Meraki switches/firewalls, Ruckus access points, TCP/IP, DNS, DHCP
Server and Cloud: Windows/Linux server support, Oracle Cloud, VMware, Hyper-V, file servers, domain controllers
Monitoring Tools: ManageEngine OpManager, WhatsUp Gold, server performance monitoring, network device monitoring
Operations: Patch management, backup and recovery, data center operations, PowerShell scripting, Ansible automation
ITSM Tools: ServiceNow, BMC Remedy, incident management, service request management, change support

Professional Experience

System Administrator | Inspirisys Solutions Ltd | Chennai, India

Oct 2025 - Present

Manage enterprise server infrastructure and data center operations with focus on performance, security, availability, and business continuity.
Administer Active Directory activities including user management, access control, and policy enforcement to support secure identity operations.
Monitor server health and performance to detect issues early, reduce downtime, and improve reliability across production environments.
Support backup and recovery processes to protect data integrity and enable rapid restoration during operational incidents.
Coordinate with cross-functional teams to resolve infrastructure issues, support IT initiatives, and maintain stable service delivery.

Data Center Engineer | Value Point Systems Pvt Ltd | Bangalore, India

Nov 2024 - Sep 2025

Monitored enterprise servers using ManageEngine OpManager and network devices using WhatsUp Gold for real-time alerting and issue response.
Configured and supported Cisco Meraki switches/firewalls and Ruckus access points, coordinating with ISPs for outage resolution.
Performed Active Directory user administration, password resets, remote support, patch management, and endpoint security updates.
Deployed and configured file servers, DHCP servers, domain controllers, and backup servers in data center environments.
Supported infrastructure troubleshooting, network connectivity checks, documentation, and escalation for production stability.

Systems Engineer | VertX Solution | Coimbatore, India

May 2022 - Oct 2024

Provided L1/L2 technical support for enterprise users and systems while maintaining SLA-based incident and service request resolution.
Managed incidents and service requests using ServiceNow and BMC Remedy, including prioritization, updates, escalation, and closure.
Handled BitLocker encryption and recovery processes to support endpoint data security and compliance requirements.
Administered Microsoft Intune for endpoint device management, policy enforcement, and device support activities.
Managed administrative credential and access-control support through Entra ID for secure identity operations.
Delivered remote desktop and server support for system, application, and access-related issues across distributed environments.

Education

Bachelor of Science - Information Technology | Alagappa University / Syed Hameedha Arts & Science College | 2019 | 70%

Certifications

Oracle Cloud Infrastructure 2025 Certified Foundations Associate | Issued by Oracle | 26 May 2026 | View Badge

Projects

Real-Time Cloud Operations Monitoring Dashboard: Created a live server monitoring dashboard to track host status, CPU, RAM, latency, uptime, disk usage, mount points, top processes, and event logs for production-style infrastructure visibility.
Dashboard Link: View Dashboard

Security Learning Focus

Target Role Focus: SOC analyst, entry-level security engineer, endpoint security support, identity and access support, cloud security operations.
Security Study Focus: Log analysis, SIEM fundamentals, vulnerability management, incident response lifecycle, Linux security, Windows security, cloud security basics.